Indian Railway Catering & Tourism Corporation [IRCTC] — tdr - cr repudiate

Address:

Chhindwara, Madhya Pradesh, 411028

I had filed the tdr as the train was late for more than 3 hours at our boarding station. We don't want to travel in delayed train and hence we took alternative path to reach the destination. So all below condition satisifies:
1. Train was late for more than 3 hours at our boarding station.
2. We did not travel by the revervation/train.
3. Tdr was filed within 2 hours.
There is no reason provided for the tdr rejection. Looking for the refund or the valid reason for rejection.

Details:
Pnr: [protected]
Journey date: 09-nov-2018
Tdr reason : train late more than three hours and passenger not travelled.

Tdr status : cr repudiate