Indian Railway Catering & Tourism Corporation [IRCTC] — tdr filed on 11th march 2018 for train more than 3 hour late, but but no refund yet

Address:	Lucknow, Uttar Pradesh, 226010
Website:	irctc.com

Hi support team,
I have booked a ticket from lucknow
To varanasi for be bsb express, date of journey was 11th march 2018.
For reason train delayed more than 3 hours and
The passengers have not traveled, i filled the tdr
For the same in irctc against my ticket and the
Status was turned to cr registered, but the
Amount was not refunded yet.
I am not sure what else i might be missing to
Get amount refunded. Please let me know what i
Can do further or else you can drop a mail to [protected]@gmail.com
Ticket details:
Do transaction :- 4th march 2018
Pnr number :- [protected]
Date of boarding: 11-mar-2018
Reason for tdr: train late more than three hours and passengers not travelled.
Tdr filing date: 11th march
Tdr status: cr registered
Transaction id: [protected]
Tdr zone: northern railway (Nr)
Train no./name: 14236 / be bsb express8
Warm regards,
Kamal