Indian Railway Catering & Tourism Corporation [IRCTC] — tdr filed on 27.08.2017 amount not yet refunded

Address:New Delhi, Delhi, 91
Website:www.irctc.co.in

R/sir,

I had filed a tdr request due to train no.12562 late than its scheduled time by more than 4.50 hours on 27.08.2017.

Detail is as under:
Train no.12562 from new delhi to varanasi
Date of journey 227.08.2017
Scheduled time 20.35
Train late by more than 4.50 hours
Pnr no. [protected]
Transaction id [protected]

Tdr reference no.[protected]

Tdr filed on 27.08.2017 itself and reminder mail sent on 24.08.2017 and again on 01.11.2017 but till date no response to refund the amount is received.
Kindly look into the matter urgently.
Regards
Brijesh kumar gupta
[protected]
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Nov 15, 2017
hasibuls's response
Please refund my money
Complaint comments 

Comments

I transaction has failed as on 8th Nov 2017 having refunded id [protected] in irctc site it shown refunded to PAYUMPP but amount rs 705 is not credited in my account till today. Kindly resolve my problem.
Pos number_80601052
Paytm txn#[protected]
Please provide my booked ticket details in my transaction history my account is joyesh786

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