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Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — TDR Filing not working

IRCTC website link forn filing TDR is not working since 2 days..when selecting the booking to be cancelled...it sits and rotates as shown in the attached image with the mail.I have been trying to do the TDR filing since 2 days...thinking it might work the second day...now i don't have time for 1 more day as they say 72 hours...so what has to be done next..I want a refund since I have not travelled as the train was late for more than 3 hours!!!
I am sharing the details of train and ticket details here...Please give an immediate response..
Date of travel:[protected] Where to where: Salem to Ernakulam Town

PNR No. : [protected] Train: Sabari Express- 17230
Desirable Resolution: Full Refund Amount to be given.
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    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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