Indian Railway Catering & Tourism Corporation [IRCTC] — tdr not resolve wrong info convey by ecr

Address:Allahabad, Uttar Pradesh, 211013
Website:IRCTC.CO.IN

Ecr has convey this wrong info about my tdr on irctc. Becouse the passanger is my sister and i drop her by another train ganga gomti exp. On same date ar departure time is 6 pm.
And i am filed tdr train was triveni exp whose correct departure time is 4:10pm but it is late more than 3 hr.
You are giving me wrong info about passanger traver according to chart.
Please correct it and refund my money.

I am attach all necessory info by this screenshot.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10799
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information