Indian Railway Catering & Tourism Corporation [IRCTC] — TDR Repudiated for my PNR: [protected]

Hi Team,

I booked 2 tickets in 3rd AC of AVADH ASSAM EXP (15910) PNR: [protected] having travel date 17-Oct-2023 from KGG to NJP. Passenger's name is Gaurav Raj and Nikita Kumari The train was running late for more than 3 hours so I filed TDR against my PNR before the scheduled departure from the boarding station and travelled to NJP in a different train on the same day. I received an email from IRCTC that the TDR is repudiated. Kindly help me to get this case reopened and refund my credit back.

Regards,
Gaurav Raj