Indian Railway Catering & Tourism Corporation [IRCTC] — transaction status shows "pending from bank end", even though money is deducted from bank and also ticket is not booked.

Website:www.irctc.co.in

I have booked train ticket with following details, and the money got deducted, but ticket is not booked. The transaction status shows "pending from bank end".
Please help me get ticket or else refund the amount.

Ticket details :

Booking transaction id/reservation id: [protected]
Train no./name: 19262 / kochuveli expticket type: e-ticket
From: vadodara jn (Brc) 11 jan 2019 to: kollam jn (Qln) 12 jan 2019 00:00 hrs
Booking date: 05 jan 2019
Vikalp status: no
Boarding station: vadodara jn (Brc) date of boarding: 11 jan 2019 00:00 hrs
Quota: generalclass: sl
Ticket charge: 730.0 service charge: 0.0
Bank name: paytm m
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