[Resolved]  Indian Railway Catering & Tourism Corporation [IRCTC] — tte drunk on duty / tte issued seat to another person

Address:	Faridkot, Punjab, 151204
Website:	irctc.co.in

Dear Sir/Madam,

My Name is Raghu Batta.
My Father, Surjeet Kumar ( Heart Patient with Blocked arteries) boarded the Train -Punjab Mail (12138) with PNR NO [protected], with Current Status (Coach No, Berth No.) CNF/S9/62 .

When my Father reached at his seat, he found another person who claimed that the seat is issued to him by explaining my father that he had paid for the seat to TTE and shows my father a slip( attached in this mail ) . My Father argued with the man but he was not ready to leave the seat. The Problem could be solved if TTE come to Examine the Coach and Clarify the Seat. My Father can't stand for more time due to his medical issue, so slept on the Floor of the Train which was very dirty . They were waiting for the TTE but he didn't come even after 2.5 hours.

Its shocking that how the TTE can issue a confirmed seat of my father to someone else. The TTE should be sent to Jail who gave my father's seat to another person. Later, It was found that The TTE was fully Drunk on his Duty .His carelessness shows he is not able to do his duty . The Case was not not ended here, The TTE had also issued another seat S9/55 to someone else with same scenario.

I tried calling 138 but it didn't connected over there.

The Slip attached has a Series printed over there 311919 which can be helpful to identify that TTE.

Please Respond to this mail as we need to know who is responsible for such inconvenience caused to a Heart patient who was also having IRCTC insurance

PFA
Slip given to another person by TTE
My IRCTC PNR status
My IRCTC Ticket

Thanks & Regards

Raghu Batta
Project Coordinator
Mob: [protected]