Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — unable to book tatkal ticket in irctc during tatkal booking timings

ganeshrnb

from Mumbai, Maharashtra

Website:

IRCTC

This site is currently unavailable. Please try after some time message is displayed often when booking Tatkal sleeper tickets during Tatkal booking timings (11AM to 12PM)

IRCTC does not approve the transaction and hence lands the user in 'This page isn't working' or 'This site can't be reached error page. It has been noticed that recently IRCTC blocks user from booking ticket successfully which was not the case 4 months before.

This is for the 4th consecutive time I am facing this error and unable to reach the IRCTC helpline provided in website as they do not lift the call.

It brings frustration to the customer when they are in need of ticket and the site doesn't allows them to..

Question: If the management is practical, logical and open following the terms and conditions, why do they block the tickets and keep the site on hang during tatkal booking hours?

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Comments

jennifer xavier

from Ahmedabad, Gujarat

Sir I forgot my USER ID & PASSWORD so please help me for using the IRCTC Login & My mobile no [protected]

Jitendrasinh Jadeja

from Mumbai, Maharashtra

Hi, my name is Jitendra Jadeja I had booked a ticket of 3 people on[protected] from samakhayali to Borivali in train no.22904, but apparently the train got cancelled, so we had to face very much difficulty to reach back borivali.
In addition to that till now I've not received my money back in the account, please transfer it as soon as possible