Indian Railway Catering & Tourism Corporation [IRCTC] — unable to book ticket

Address:411006
Website:irctc.co.in

I am unable to book any tickets from irctc website as its saying my profile is not updated where as i am using this account for booking tickets since a year.
Don't know how my personal info lost from website. Ok fine so i went to update the profile where i can see only email and phone information is lost which is mandatory fields, so i am trying to fill the details but your alert is so dangerous that once it appears on top of screen it won't leave and when succeed to fill email to asks for otp sent to my email and when i enters otp it says failed verification. I am fed up now, please fix this asap.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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