Indian Railway Catering & Tourism Corporation [IRCTC] — unable to create account under irctc

Dear sir/ma'am,
I have been trying to create account on irctc for a very long time and each time the error shows that both the email address and phone number are registered with irctc already, however they are not. I then created a new email address on gmail and re-entered the details on irctc to create account with the fresh email address (That has not been used anywhere) and a new mobile number (Newly purchased mobile number that has not been used anywhere till then). But it shows the same error masssege "email address and phone number are already registered". I have wasted hours to do this simple thing but there must be a problem with your system. I would request you to please take a check on it so that we can use the service that our govt. Provides us.
I hope the concerned person will help us on this matter.

Thanking you,
Abhilash sharma
[protected]@gmail.com
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