Indian Railway Catering & Tourism Corporation [IRCTC] — uts r-wallet amount not credited

Dear Sir,
I added Rs. 1100 in my UTS R-Wallet of IRCTC on November 16, 2018 through my SBI debit card. The money got deducted from my bank but not added in R-Wallet of SBI. I made the payment at 09:13 am on November 16, 2018. Kindly look in the matter and provide me refund as soon as possible. Also the customer care department o[censored]TS is not replying properly. I have attached all the proofs.
Thanks a lot
My details:
Contact No. : [protected]
Email-id : [protected]@gmail.com
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
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    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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