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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 124

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N
Nibu Maret Thomas
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water leak from ceiling at platform

Address:Pathanamthitta, Kerala

Dear sir,
Please have a look at the attached image. It was taken at the thiruvalla rialway station (Kerala) platform no 2 yesterday by a passenger.

As you can check it is the only station in pathanamthitta district and it is one of the busiest stations in kerala.
Could you please take immediate action to sort this.
Many thanks
Nibu thomas...
+1 photos
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S
sri350
from Mumbai, Maharashtra
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tv indicator not working since last 4 month

Address:Mumbai City, Maharashtra, 400075

In ghatkopar east side (Pantnagar) side tv indicator which shows which train is arriving in how much minutes is not working since last 4 months.
Vikhroli side (On the bridge). Gps system.

It becomes extremely difficult to understand the timings of the trains.

In fact even on the jhunjhunwala side the tv indicator is not working.
It is just running we cannot see anything.
I...
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J
Jhashivam
from Lala, Assam
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charging switch is not working

Address:Ghaziabad, Uttar Pradesh, 201007
Website:Www indian railway. Com

Charging switch is not work and reservations dubbe ko gnrl bna rakha hai logo ka aane jane ka bhi rashta nhi hai yha tak log toilet mai baith rhe hai journey date[protected] train no 12488 s8 train is very very late indian railway very bed railwY for for any country its very bed condition for indian railway i send for one video or picture see this video and pic...
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P
Papu99
from Kolkata, West Bengal
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12822

Address:Cuttack, Odisha, 753001

Sir, this is 2nd time i am writing complain to this train, i am travelling this train for the 10th time but not in a single time it reached in time, timing to reach to howrah railway station is 8.25 but now it 9.45 it waits for line clearance, i have to go 40km from howrah if i go by private taxi they will charge night fare i think railway board will think about it and try to reach the station in particular time. Ashok kumar sahoo, cuttack,...
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Address:Jabalpur, Madhya Pradesh, 482009

My name is sukhbir kaur, 60 years (Senior citizen). I lost my luggage at chennai egmore plate form number 9 at early morning 6 am on 20/11/2017 while catching the train number 12390 (Gaya express).

My ticket pnr number is [protected]

Coach number b2

Seat number 43

Date of journey 20/11/2017

From chennai egmore

To jabalpur

Please help me...
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1anurag
from Bengaluru, Karnataka
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unnecessary delay in starting and running of train 22432

Address:New Delhi, Delhi, 110024

Dear sir,

I'm traveling from this train currently. Every other train is passing by on tundla junction. But this train is standing.
Even the train started 5hrs late.

This is how our railway is making profit and india is shining. No customer service and nobody to take care of mango people.

I wish continue success like this.

Regards,
Anurag...
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V
venky1342
from Bengaluru, Karnataka
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unethical behaviour of the train ticket checking executives

Address:Bangalore, Karnataka, 560052

Dear sir,
I am travelling to hubballi on 24th evening, last saturday from bangalore city. The train is wonderful and maintaining the timings as it is. But i had a bitter a travel experience in my above travel.

I travelled in a complete reservation compartment (S 7) in gogumbaz express - tain no. 16535 on 25.11.2017. The said compartment is fully reserved. The tte (Train ticket examiner) came and checked all the berths...
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V
vkshrikhande
from Mumbai, Maharashtra
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online recharge of smart cards of local trains in mumbai

Address:Thane, Maharashtra, 421201

I would like to know if there is a facility for recharging the smart cards of local trains online? My experience is that many times on local railwy stations, either these machines are not working nor server is working. Therefore, top up of these cards becomes difficult.
The railways can consider providing this facilty, if it is not there.

Vilas shrikhande
Dombivli east...
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V
Viju Baby B
from Bengaluru, Karnataka
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16316 running late every day

Address:Bangalore, Karnataka, 560078

Sir, 16316 kochuveli runs on average of 1hour late every day... This has a great impact for passenger going to offices, school...
This is highly ridiculous that even today instead of progressing we are thrown back to the stone age.. Not just this train even sbc to kanyakumari runs late daily.. This is absurd and no one is taking any responsibility to fix this... How can a train run late almost year with no plan to fix this... Pls don't...
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A
achanwoleng
from Delhi, Delhi
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train cancellation

Address:New Delhi, Delhi, 110044
Website:india consumer complaints forum

Sir/madam,
Iam deeply amaze, the train which iam to travel on 27/11/17 from delhi-dimapur was cancel on 26/11/17 which in return let to sudden failure of work which lead chaos and effect in many ways as you know. So my question is if there is any cancellation of train what are the alternative provided for the passenger to reach the destination at the earliest, and if there no alternative then is it not the indianrailway responsible...
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N
nitin270591
from Gurgaon, Haryana
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haryana police occupy 2 general coach passenger seat

I was travelled in train no 12916 ashram express at 25 nov 2017. Two coaches was occupy by haryana police so the general coach passenger occupy seat in sleeper coach and three times chain pulling was happened in train because of heavy crowds in each station i am attaching photo for confirmation please look in this matter very seriously and take strict action against it. So that it would never happen again.!!!...
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S
Saroj Nandi
from Mumbai, Maharashtra
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non delivery of booked luggage ticket

I, mohamad imamuddin shaikh, make a humble submission that my valuable parcel worth rs.10000/- was booked from jammu tawvi to samastipur junction on 10.12.16 with builty no.596290 in amarnath express. But till date the parcel is not delivered to the booked adress. And the station authority at samastipur junction is showing their unability to trace the consignment and told me to place a online complaint. I have booked clothes, utensils, documents,...
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K
krishnakumar verma
from Gorakhpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket distributor

Address:Mathura, Uttar Pradesh

Indian railways — ticket distribution

When i was gone to railway station of mathura. During ticket counter the ticketer abuse me. He forbid to give me ticket. He refused to exchange money.
Station - bhuteshwar (Mathura area, up)
Time 17:30 to 6:00 date[protected]
He is only there at unreserved counter. I don't know more about that man. On that i had no time to complain to station master. My train...
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R
Rishabh chhari
from Kanpur, Uttar Pradesh
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dirty and unmaintained coach

I am travelling from gwalior to bhopal by 12002 shatabdi express on c4 coach, the coach is too dirty and unmaintained, the seats are very old and very very dirty, the roof of the coach have dirt marks all over, it's very unpleasant. We r paying this much cost on shatabdi express just for comfort and convenience not for uncomfortable and unpleasant journey. There is also too much noise coming inside the coach....
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B
bpchinoy
from Vepagunta, Andhra Pradesh
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attendant in 2ac compartment - my pnr no 6607800107 & 4138120543

Dear sir's,
On the 14th of this month travelled from visakhapatnam to secunderabad by duronto train no 22203 and returned on the 22nd by the same duronto which is an excellant train between both these stations and i'm gland to mention that it reached on the right time.
1) the attendants were selling water at rs20/- when the rate as mentioned by railways is rs15/- only. When questioned he mentioned that as there is no pantry...
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L
llbamitbendre
from Mumbai, Maharashtra
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irregular train service.

Address:021
Website:IRTC

Either trains are delayed or derailed. People like me face many problems. Besides there is no audi alterum partem - hear my voice as it is tribune and not court. Railway passenger office is not available in need to passengers. Already weekdays and holidays people are kept on waiting due to mega block. Sir metro and ring rout is not so officially started as local trains. Sir instead of bullet trains if railway conditions are improved then...
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P
Pranath Ronghang
from Jalpaiguri, West Bengal
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unavailability of water.

Sir, i m travelling in train no 12508 from guy for chennai, since today morning there is no water in toilets. I could not do my routine in the morning. Now i m feeling pressure for no 2 and went for search for toilets in other compartments where water is available. But could not find any. I m feeling sick seeing the condition of toilets. Most toilets are chocked and filled with excreta. I have no such bad experience till now in train journey....
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S
Sudhathikkodi
from Bengaluru, Karnataka
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rub

Respected sir,
Sub: rub (For lmv and pedestrian) at km 10/300-400, gnanabharathi layout iii
Stage (Opp to rv college bus stop)
1. Large number people are daily crossing the subject railway track day and night including daily wage workers, ladies, aged, kids etc; putting their life under risk. Of late there are several incidents of robbery in the mid night also raising serious concern.
2. The 15 years demand...
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A
Avadheshpandey
from Noida, Uttar Pradesh
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fare is not refund after train cancel.

Address:Lucknow, Uttar Pradesh, 226016

Hi,
I am avadhesh pandey. I booked ticket from irctc site on date[protected].
My booking detail is given below:
Transaction id: [protected]
Pnr no: [protected]
Journey date is:[protected].
Train no./name: 15025 / mau anvt express

This train is canceled on date:[protected].
But i did not get refund my fare till date.

Please resolve this issue asp.

Thanksbr...
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R
Rutuparna Pattanaik
from Delhi, Delhi
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nandankanan express the worst one

I hv a jorny from bbsr to delhi on 23rd nov.17.. Dt was such a nightmare for me.. Service is worst, bathrooms are very unhygenic, and most importantly the arrival time was given as 24th nov 5pm but it reachd in delhi aftr 11pm.. So my kind request to all o[censored] dont book ur tckts in this train. Unnecessery stopages were there only for this train i was unable to attend my meetng so that was such a horrible jorny for me....
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