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IndiaRush / Arnit Retail Complaints & Reviews

3.8
Last updated Sep 4, 2023
Complaints 374
Resolved
266
Unresolved
108
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IndiaRush / Arnit Retail Phone Numbers

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+91 11 4083 4083
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IndiaRush / Arnit Retail Website

IndiaRush / Arnit Retail Head Office Address

630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab
New Delhi
New Delhi District
Delhi
India
110030

IndiaRush / Arnit Retail reviews & complaints page 17

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H
Hemanth1
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not done

Address:New Delhi, Delhi, 110030
Website:indiarush.com

I have returned Item and refund not processed since 45 days.no body will reply to mail and when i call every they will it will be done in 24-48 hours.. Order details for Order Id:[protected] Current Order Status : RTO In Progress Order Status History Order Status Created At RTO In Progress Nov 18, 2015 4:36:11 PM RTO In Progress Nov 3, 2015 3:09:31 PM Shipped Nov 3, 2015 3:09:31 PM Shipped Nov 3, 2015 3:09:27 PM Shipped Oct...
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nazneen sultana
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not initiated

Address:New Delhi, Delhi, 110030
Website:indiarush.com

I had ordered a dress. Which turned out to be defective. I made a return with an extra charge of rs.300. They have received the product but they have not refund my amount....
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sanjaysrishti
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not processed

Address:New Delhi, Delhi, 110063
Website:www.indiarush.com

Order#[protected] placed through online shopping on www.indiarush.com and was duly returned with-in next few days, due to low quality standards... return pick-up was done vide return pick#[protected]... copy of return pick-up slip duly provided to indiarush.com and acknowledgement duly received... but till date refund is not being processed inspite of regular follow-ups over phone and e-mails. Request your intervention... thanks ... Sanjay/[protected]...
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akalyani
from Hyderabad, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My refund that's pending.

Address:Hyderabad, Andhra Pradesh, 500038
Website:IndiaRush

I placed an order from India rush and returned as the quality is cheap and there are some dirty marks on the dress the same . Order #[protected] The refund is pending and no one writes back & the phone number is constantly engaged Need Immediate attention to this and the amount has to be refunded. Please action. Regards Kalyani [protected]...
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ridhima awasthi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received order placed by me on 2nd nov

Address:Bhopal, Madhya Pradesh, 462041
Website:indiarush.com

my order which was firstly placed on 2nd nov order no[protected] that was not delivered to me whatever the reason was, again it was informed to me that it is shipped again on 17th nov that was also not delivered TO ME THEN again my order no changed[protected] which is also still not shipped as showing in my order status. It was of rs 799/-...
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S
sumitras
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not received for order no - 100129639 from indiarush

Address:560066
Website:indiarush.com

Hi,

This is to inform you that
I ordered a dress material with order no[protected] cost of Rs 1749/- on the 20th september 2015.
I did not like the color of the dress So I returned the dress by seding the return request.They had done the reverse pick up on 13th oct 2015.So according to the policy of India rush they should return the money to the Indiarush wallet within 5 to 6 business days.But today is 26th of...
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B
Bhawna.b
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Doing fraud

Address:New Delhi, Delhi, 110030
Website:IndaiRush.com

Hi I ordered a saree from IndaiRush but it was completely different as shown online and when I tried calling there number to return it that number was not contactable and when I mailed them regarding this there was no proper response from them. I mailed them many times but they don't do anything. They are completely fraud. Please help me to get my money back....
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Neha16.singhal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No money refunded, unethical behavior

Website:www.indiarush.com

I had ordered a watch from Indiarush on 14 Aug which was not working when delivered. I had returned it and after so much discussions they had agreed to give me my money back on 10 Oct (i have this in written.. they sent an email for the same). However, after that they had not sent me money back yet and I had already given my bank details. Everytime when i call the customer care they say that this case is being handled by senior management...
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Shweta Vaidya
from Durg, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not recieved

Address:New Delhi, Delhi, 452011
Website:Clothing

I had sent back a product bought on COD from Indiarush.com and sent it back as it wasnt upto the mark. The product has reached the seller on 8th of November 2015 . on theor website it is mentioned that cod refund will take place with 4-5 days of product dispatched....
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neetusha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not giving the refund check.

Address:New Delhi, Delhi, 110022
Website:india rush

When i call india rush they tell me that my check was dispatched on 2nd november but they cannot trace it so will give a call back. Why will it take 15 days for a dispatched check to be delivered at my address. Also i did not get any call back....
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Akssophia
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response to return of the product

Address:Bangalore, Karnataka, 560032
Website:indiarush.com

Order number #[protected]. I had ordered for a saree worth 1700 which is just like a used saree. i raised a return request but there is no response from the team. I am literally scared to send back the product as im not sure if i would get a refund. Please take an action immediatly on Indiarush....
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vaandita
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement not Provided

Address:New Delhi, Delhi, 110030
Website:indiarush.com

Through order no[protected], I had ordered 3 sarees on 6th Sept 2015 One of the sarees that delivered was not the one that I had ordered. After repeated reminders they agreed to sent the replacement but they didn't do so .Instead after again repeated reminders they credited the amount . Now if I place an order I have to bear extra cost with no fault of mine. The Customer Executives show their lack of apathy....
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sheetal jindal 1975
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refundable my stock credit money

Address:711102

Indiarush is not refunding my store credit of inr 696 from six months .. i have tried to contact them by mail and other numbers but there is no action against it . other thing is there customer care number is chargeble . i think there is no site in which there toll free customer care number charge rupees. this is the worst site i have ever visited. if once i am given a chance to talk to this compan ymanager or ceo i will definitely want to...
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Fathimavenkat
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return of the product(saree)

Address:New Delhi, Delhi, 110074
Website:Indiarush.com

I have ordered for Kareena Kapoor net off white Bollywood saree.the amount of the saree is Rs.3835.the purchase was done through credit card but the saree is not the same as shown in the photo and the work given is entirely different. So I want to return the product and get my money back...
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faiiza
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding my money 2299

Address:New Delhi, Delhi

As i have purchased the product from india rush.com for about 2, 299 but the product what dey have been showed is totally different and the material of the saree is worst ...i returned the product on 8 /10/2015 but still i dd`` not get my money as they have said they will return with in 15 days ...15 days have been passed i have been calling to the customer care number they are just delaying the time by telling that your amount wil be recevid...
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A
anupa hudson
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not shown track of order

Address:Thiruvananthapuram, Kerala, 695004
Website:www.indiarush.com

Hi. I have ordered a blue georgette sari with brocade border. I'm not able to track the order status. When I consulted gojavas service they informed that they didn't receive the product from the consignor. But I received a message from jndiarush saying that my product has been shipped by gojavas with AWB no. SRTIDRP110749 Kindly do the necessary....
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K
Kirti Dhankhar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order returning

Address:395002
Website:indiarush.com

I have bought 1 salwar suite under order no.[protected] on 15 oct 2015 with customer name Renu puri. But now i want to return those iteams which is possible according to your rules. For that i called to your customer care no.you didn't listed to me and disconnected the all after that stopped picking up my call. I am trying again and again and not getting response from you. Tell me what can i do now as soon as possible as my time period for...
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deepita nayak
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund money not yet received

Address:Bangalore, Karnataka, 560037
Website:indiarush.com

I ordered a saree of worth around 2500/-, after i received the quality of saree was not good as it was seen in website and i returned the product through courier paying 250/- rupees .but its been more than 2 months over still i have not received my money yet.when i call customer care every time they will say you will get your money in 2 working days.now i have finally decided to file a consumer complaint. Request other friends never ever...
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R
rvandana
from Delhi, Delhi
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100142822

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:indiarush.com

Your are doing fraud with the customer I booked one suit from your side order no[protected] red anarkali [protected]@899/- but the quality of product is very bad after that I return the same and requested for my money return but no one want to listen my problem in customer care after multiple calling and mails nd after two months follow your return the money in India Rush account then I order one more product order[protected] sari @ 1350/- after 7...
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yvsksarma
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of consignment

Address:500044
Website:INDIARUSH

Sir, I had purchased one saree, order no.[protected] on 14.10.15 and I was informed one tracking number[protected] and also informed that my consignment shipped on 16.10.2015 at surat through ecomexpress. So far the consignment is not received. When tried to traceout through the tracking number it is invain. Hence requested to peruse the same at the earliest. sarma hyderabad...
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