Indraprastha Gas Limited [IGL] Complaints & Reviews

Gas is licikeg out side so how you can charge to me.
all ready have make a complain my complain no is.[protected]
Bp no. [protected]
but my problem is not solve...

There were 3 connections installed into our house. where the first floor invoice we received with the correct details after approximately two months but the ground and first floor invoices were not sent. after repeated inquiry and taking more than 4 months followup IGL informed that the other two meter installed are into some one else name.
Have been in contact with IGL through customer care they make the same excuse and ask for documents...

Dear Concerned,
In continuation to trail mails being communicated from my end to you towards discrepancy in the billing. I would like to inform you that I have been billed Rs.1435.16 /- vide invoice number[protected], dated 2nd February, 2022 including Rs.539.22, current bill. Kindly be informed that i have already made payments of Rs.1435.16/- towards IGL gas supply for domestic consumption. Details are appended below for your...

There is Costant leakage smell...

Sir
This is regarding BP [protected], I have been receiving and paying bill of png regularly except the current bill without consuming a single unit.
Now I being threatened of disconnection kindly let me know why I should be charged for non consumption
Please look into the matter
Resolve the issue.

Regards

Anupma SHARMA...

Sir/ madam,
Please temporarily disconnect gas supply of bp no. [[protected]] in the name of Suresh Raizada at the following address: —
979, 1st floor, Arun Vihar
Noida 201301
The connection is not in use for quite some time but minimum charges are being levied. An early action is requested
Thanks,
Suresh Raizada
Mob: [protected], [protected]...

There are bill generated against my name and address even when there is no meter installed at my house....

I am having domestic IGL gas connection having B.P. No:[protected]. My residence address is, , ,
SE-128, Shastrinagar, E-Block, Ghaziabad-201002, UP

Direction of vale provided in my Kitchen needs to be changed by fixing a 90 degree bend. System can be isolated by closing Battery Valves provided in measuring system out side Kitchen.
Hose provided is also very old & already expired Needs to be replaced urgently.br...

Sir/ Madam

Our indraprastha gas connection was done since more than one year. But gas supply is not started/ initiated till now, despite several requests and reminders. Our bp no. is [protected] and service request no. is [protected]. I request you to look into the matter and get the gas supply started.

Mobile no.: [protected]...

I want to change my pipeline fittings because it’s wAs to fit according to me...

I got a call from IGL staff and i was confirming something regarding documents but instead of confirming my problem she stated that are you sending document or not again said are you sending or not. So i think that her behaviour should be good i think that this problem will solve ASAP

HER NUMBER
+[protected]

Dipti...

I have called many times for new GAS connection in our local office but there is no responce till date and talk like rudely.

kindly take action and supply and install new connection in our house....

I had applied for a gas connection by depositing money in your company, dated 28 10 2021. Whose BP number is [protected] but the gas connection was not installed, after that I complained on 08.01.2022, with service request no [protected] after that the team came and went away after installing the meter. Even today my gas has not been turned on yet and I have to complain on 17.01.2022 with service request no. [protected]. Tell me first so do...

Dear Team,

There is some relocation charges in my billing of Oct-Nov'21 for which i have called several times to customer care but my issue not get resolved..
Initially when meter was supposed to install i have told the concern person to Install the meter at one place which was very easy to install but i have forcefully told that this can't be installed there and placed the meter in my kitchen itself which obviously...

Please correct the Bill because.
The Bill should be of approximately INR 1800/-.
You have added INR 1055/- as additional security deposit.
We have already deposited the security for connnection.
Why you added extra security money.
In this COVID Time many people in Delhi is living in difficult situations.
Please deduct the additional security of INR 1055/-
I shall deposit the Bill amount immediately.br...

I am suffering from this problem for more than a year. My meter No. on BP [protected], is incorrect in IGL records. They have been sending me Bills without meter reading, and now the amount is as high as Rs 2000+.

There is a lot of mental pressure around disconnection as they are sending bills of arbitrary amount without meter reading and I am being told your bill is wrong and will be revised after Meter No. update, but it...

IGL charging excess bill since connection date and after complaining again and again no one is coming to resolve the issue......

IGL charging excess bill since connection date and after complaining again and again, no one ready to resolve the issue...

Dear Sir,

The option to pay bill thru credit card online is not working and it insists to select payment by debit card only. Request you to please rectify the same and confirm.

Thanks & Regards,
Sudhir Saxena
[protected]...

I had raised for gas connection in the month of July, payment was confirmed during that month.

Anyone people not came for connection to Till date, however they were always connect with call for asking any connection in your building. then i have told not any connection in our building, so they told me technician will be visit and do make a connection before installation meter but not anyone came and since then never came.br...