Indraprastha Gas Limited [IGL] Complaints & Reviews

Sir I'm raising this complaint regarding my gas connection dat has to be installed but its been more than 2 months the connection still not available or installed at dwarka new delhi n even already repay the security deposit so wat kind of services u are providing dats really called harassment so I'm requesting you to plz treat this matter urgent n do the needful....

Sir
My BP No. is [protected].
Since installation of my PNG connection no body from your company had come for metre reading.
But 2 bills have been issued showing false metre readings.however I have paid both the bills.
Kindly depute metre reading boy to take actual metre readings and next bill issued accordingly.
Kindly also update my email ID in your records as under
[protected]@yahoo.co.in
Rajender...

I had raised for gas connection in the month of August, payment was confirmed during that month, however I asked for an early connection to customer care, they raised a ticket for early connection and communicated that it will be done in 5 days.

Few people came for connection, however they were not having adequate tools due to which they went back and since then never came.

I have raised this issue more than...

I would like to tell you about our gas meter. From past 3/4 months we paying gas bill on monthly basis even though we are getting an amount of 700 to 800. And this month we got a bill of 1600 which is way beyond. Our usage of gas is same but from 3/4 months we don't know why this hike took place.
I would like to request you to please visit and check our meter.
Thankyou...

I have applied for new connection on 7th September 2021.The concerned executive has informed that the technical team Will visit our place within a period of 21 days. But it is sorry to inform that no one has visited till date despite several reminders. Therefore It is requested to take up the matter with the concerned officer for immediate installation of the connection. Hope for an immediate action....

Hello sir my name is vishnu datth sharma D 24B Vishwakarma colony M B Road New Delhi 110044 My B P no is [[protected] Contact no is [[protected]]
Sir
i beg to say that please provide me a hard copy of Bill and My Meter working to fast and my igl bill is to high kindly check the meter and give me best solution
kindly disconnection my meter if this problem is not solve...

Dear Sir/Madam,

I am filing this complaint to you in a bit of frustration and disappointment with services and complaint resolution from IGL in regards to my gas supply connection which is not completed even after several requests/complaints raised to customer care.
It's been more than 4-5 months I am waiting for supply to be activated. Although IGL says it will be resolved in 3 days, that is an utterly false and fake...

Hello IGL

I would to highlight some concerns related to the process of getting a connection for my house. We requested for IGL connection at our place in the month of February 2021. On which things started moving from month of March and pipe fitting at my place was completed (internal fitting) in the month of March-April. Post which till date IGL people/labour have visited us few times, clicked pictures of meter installed...

I applied online for a new IGL connection thinking of the convenience it provides. However it has been 80 days now and all the process lagged like a snail. Steps were completed only when I followed up atleast 10 times for each step through calls, emails.
The final step of installation is still pending and I have been calling and emailing since 1 month. Still I am waiting with fake hopes (kal karega...) that their executives give. There...

Deliberate delay in New Connection
BP No. [protected]
Security Deposit Already paid...

I have requested for PNG connection at my home on 24th of August 2021.

After many complaints last week physical verification done but marketing team still not submitted documents to concerned department so we get our connection installed immediately. My BP no. is [protected].

Kindly do the needful asap.

Thank you...

Good morning Team,

BP Number - [protected]

This BP connection is on my mother's name - Krishna Devi. The connection pipe was on the wall of house number 567 & 562 as per the rules. However, When the construction was completed for 562, the residents of 562 asked IGL to remove the pipe in front of their house as they were non-user but later, they became a user by taking connection from 567 gas pipe.
br...

Gas leakage near meter...

Meter is not coming for meter reading. Please send my address Rzf 255 Mahavir wnclave. Gali no 2A. New Delhi 45.
Poonam Chopraej
[protected]...

The complaint has been given for many times yet no one has came. Please help us to solve to the problem...

Dear sir

I have some complaints. From your loni road igl pump.

First is your traffic marshal not present in our side. because of which we have face many problems.

Drinking water not be available on this pump & Toilet not be open .

This pump many cng point not be work at night & Day . Because of which we have to wait a lot.

Many times complaint to the cng pump...

Dear Sir / Ma'am

I have applied my IGL connection on 15th July 2021. Meter has been installed on my premises from last 1.5 month. No connection has been made from ground level. I am doing follow-up with IGL team but no satisfactory response received till date. I am facing lots of problem because of no response from IGL team. I want that please take appropriate action on urgent basis....

Dear Sir,
It is to inform you that feasibility and check was deposited for IGL gas connection for in month of December 21,
Since then we are pursuing igl official
But still my gas connection is pending
At the moment meter was installed but yet to be connected, now they are saying meter is leaking and connection can be given once meter is replaced, all contacter, engineer and igl official are passing the buck...

I requested for a disconnection of the supply of gas and it’s been 15 days since the team came and dug a hole in front of my house. They haven’t disconnected the connection yet and they aren’t coming to disconnect since 15 days I have been calling them everyday and they aren’t doing a thing. Engineer who is in contact with me is Mr. UTTAM KUMAR and I would like to register a huge complaint against him and his team for ill-treating...

This is Omwati . Resident of Naya Bazar, najafgarh . It has been almost 9 days since your team visited to us and started the construction for our underground pipeline connection . They dug a large hole in front of our house, worked for only a day or two and then suddenly left without even covering that ditch which became a hinder in traffic. After few days they came back again, filed the hole with soil and then again left the work unfinished...