[Resolved]  Indraprastha Gas Limited — Non refund of png booking amount against b.P.No.[protected]dt.31/12/2013

Address:New Delhi, Delhi

Dear sir, namaskar, I have booked png connection on dt.28/12/2013 vide registration no.[protected] after complete this procesess we have paid rs.6000/={rs.six thousand only} against security deposit by cheque for the name of indraprastha gas ltd.on dt.02/12/2013.sir, my B.P.no.generated on 31/122013 then IGL marketing executive mr.vinod ji came to my house for checking of connection status, he told me we can not given connection to you because your room is made of POTA-CABIN TYPE, then i agree next day i have made a application to refund security money from IGL i have send my aaplication through dtdc courier vide doucent no.21/05/2014 this courier received at security deptt. at IGL Office at R.K. PURAM NEW DELHI{ marked to mrs.JYOTI CHAWALA} Marketing deptt. also i have send manny time mail regarding this matter. sir you are request to kindly take a necessary action regarding this matter, because i suffering day to day loss of my money from bank interest
with warm regard's
NAND KISHORE NAILWAL
HOUSE NO.59
SRESHTHA VIHAR, DELHI-92
PHONE [protected]
BP.NO.[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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I have disconnected my PNG connection on 27.08.14. After that I have received the final bill and the same was deposited in Kotak Bank along with disconnection fee Rs. 1000/-. All the required documents have been sent to Ms. Jyoti Chawala on 24.09.14 through speed post for refund of security money. As per Customer care, the application sent by me was not received in IGL office. Again I have sent all the documents on 17.10.14 through speed post. After contacting customer care I was told that they have no information regarding receipt of documents as well as refund of security money. I have spent lot of money due to telephonic call to customer care. Please look into the case and send the security money at the earliest to the address as mentioned in the application.

Regards

Amitava De
BP No.: [protected]
Mobile No. [protected]

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