In.MobileFun.com — Order not received but charged from credit card | |
After paying full money from my credit card at 07/08/2015, i have not received product, mobile fun india mail me that payment was blocked by bank along with some security questions, i talked to bank they confirmed the scussful payment of 1890.99 INR.please either send the product or refund my money as soon as possible.
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Mobile Fun India customer support has been notified about the posted complaint. | |
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I have come across a similar situation. The payment has been deducted but no order placed and the site sayd payment declined. What atrocious service is this???? my bank has confirmed that the payment has been made successfully for INR 3905. I have raised a fraudulent case for this company. Hope to get a resolution on this by the consumer forum.
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Thank you for your feedback,
I am really sorry for the delay, we understand that your concerned, we have not taken the money yet as we still need to process the security form, the payment is only pending. We aim to ship out the item once the security form is completed.
Security check is a standard check for random selected orders by system. Mobile Fun is constantly improving security to prevent online fraud and has been put in place to protect our customers.
Please complete online form https://mobilefun.wufoo.com/forms/mobile-fun-security-check-india-r1qs93rq1ppwo7...⇄ as soon as possible so I will be able to process your order or advice me if you would like to cancel your order.
Once again please accept my apologies for any inconvenience that has been caused.