[Resolved] Mobile Fun India — non delivery of order id-6411214 in estimated time i. e on 29th jan, 2018

Mukesh Mukkida

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi, 110054

I have ordered a product on 28 jan 2018 4:40pm the details of which are listed below:
1. Product id : 63723.
2. Product name : i-star 10.6a 5 port usb hub bookend charger.
3. Price: rs 1476.99.
4. Basket total including tax (Priority tracked mail service: rs 1150.
5. Total cost of items ordered: rs 2626.99
6. Estimated shipping date-tomorrow, monday, 01/29/2018.
7. Message i received: online payment: your order has been successful. The order was paid by credit card.
Payment amount: rs 2626.99
Order id: 6411214.

I want to know why my item/product was not delivered on 29th jan 2018 and what is the present status my item

Thinking u in anticipation.

Mukesh kumar
(Advocate)
Ph:+91 [protected].

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Mar 3, 2018

Complaint marked as Resolved

Mobile Fun India customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2018

Mobile Fun India Customer Care's response Hi Mukesh,

I am really sorry to see and hear how upset you are about the fact that we could not deliver the same day.

As mentioned by yourself at point 6. Estimated shipping date-tomorrow, Monday, 01/29/2018.

That means we promise to ship/ dispatch on 29.01.2018 which we did.

Also, according to the description of the postage methods we offer we mentions the following:

Priority Tracked Mail Service ₹ 1150.00

A fully tracked service from dispatch to delivery. Expected delivery will be 5-10 working days after dispatch.

Please accept our apologies if the communication you have received was not clear regarding these aspects.

Thanks for understanding and for your patience.