[Resolved]  Irctc — By Mistake Confirmed Tatkal ticket cancelled and ticket cancelled but no refund in my account

Address:Gurgaon, Haryana

Unfurtanutally I have cancelled the ticket detail i.e. Transaction ID-[protected], PNR No-[protected], Train No & Name-14554/HIMACHAL EXPRESS, Date of Booking-29th Aug 2014, Date of Journey-30th Aug 2014 from NDLM to DLI but did not get any refund to my account after cancellation if there was 0 refund the ticket should not have cencelled and it should have warned for zero refund before cancellation. So I sincerely request the irctc authority to do some changes in the design of the software to protect the innocent and poor people to loose any money by mistake. Its a govt org and should heplful to the people of the country should not cheat the innocent people anyway. Regards Prabhu Prasad Pradhan
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Aug 14, 2020
Complaint marked as Resolved 
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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