[Resolved]  Irctc — cancellation of howrah-mumbai express train no 12321

Address:

Mumbai City, Maharashtra

We had booked to and fro ticket from Mumbai Howrah mail on 5th August boarding Dadar.To my surprise train was late by 6hrs 30min.How can a train be late from the starting point.Nevertheless, We boarded and reached our destination at 11:30p.m.in the night. 3Tier AC compartment has become like a II class general compartment.The pillows were in a real bad shape so were the bed sheets. We had booked our return journey from the same train i.e.howrah mumbai mail on 10th of August thinking it is supposed to be a super fast train.While enquiring about the status we came to know the train has got cancelled. How can they cancel the train without informing the passengers.This is such an irresponsible behaviour. What if someone has an emergency. Atleast IRCTC can inform the registered customers whose id's and contact nos are registered with them.