Sir, I have cancelled PNR No. [protected] Cancellation ID [protected] Date of Cancellation 22/11/2017 17:50:46 hours Train No.19610/HW AII Exp. Class III AC, but the amount still have not been credited in account. Pl. do the needul urgently. Date of journey 06/10/2017. I have checked my bank account but you have not sent the refund amount. Sorry for inconvenience caused to you.
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