Irctc — Could not board the other train as connecting train got delayed

Address:

Udaipur, Rajasthan

Hi, My name is Sagar Miglani. I had booked my train tickets through IRCTC for travelling in the month of october from Kashipur Junction (KPV) till the railway station Delhi (NDLS) and from there i had to board the connecting train till Udaipur Junction (UDZ). I had boarded the train on time from kashipur with the ticket as PNR number [protected]. Train had to reach Delhi at railway station at 1500 hours but it got delayed by 2240 hours (approx 9 hours delay). Due to which the connecting train got missed. Please note the PNR status for the connecting train from delhi to udaipur was [protected]. The station master at Delhi junction told and briefed me that the refund of full amount will reflect in your account automatically in a span of 15 days but it did not happened. The passengers had to suffer a lot and there was a lot of trouble that i had to take thereafter. Please look into the matter at the earliest and process the refund. photos for the proof could not be uploaded for some error on the site I can be contacted on [protected] for any further assistance.