Irctc — Discomfort during the journey

Address:

Kozhikode, Kerala

I happened to travel in Okha Express (16338) on 31st from Calicut to Ahmedabad in B1 32 seat number which was a side upper. The chain to stop the train is fitted at the centre of this berth with two pointed sharp edges on sides. I got hurt many times while spending a day during the travel. It was impossible to use the berth without getting hurt. It still pains. I request you to give me compensation and secure the chain with some other mechanism without causing further trouble to the passengers. Regards, Haritha PNR No: [protected]