[Resolved]  Irctc — IRCTC Flaw in booking of Tatkal Tickets

Address:Mumbai City, Maharashtra

I have recently booked a tatkal ticket on IRCTC website and happened to be the disastrous day for me. Transaction ID : [protected] PNR: [protected] The rule says the Tatkal ticket can be booked 24 hours before your "Journey Date". This ticket was booked on October 25, 2014 for Journey on October 26. This was the date selected while searching for tickets. Even the search results showed the available tickets for the requested date. But to my surprise, the ticket was booked for October 27, 2014 !!! How can that be allowed ?? That is 48 hours ?? To our dismay, we did not look into the journey date on the last page, as I cannot have expected that to happen. The next early morning when we reached, it was a horrifying experience for me. The ticket was for the other day. I need complete refund of the ticket amount from IRCTC.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10797
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information