Irctc — Less Refund in Partial cancellation more than 48 hours of departure of train

Address:Hyderabad, Andhra Pradesh

My IRCTC mail ID is prakhoward. My cell no. [protected].

I partially cancelled my ticket booked from coimbatore to bangalore (Date of Journey 1st August 2015 through bangalore express) on 27.07.2015 (transaction ID 100000237428885514310001365CANC75.00 refunded on 29.07.2015) I got only Rs.75 as refund although only cancellation charge should be Rs.60 and I have to get around 150 as refund.

I once again partially cancelled two tickets on the same transaction on 29.07.2015 (transaction ID 100000237428885514310001365CANC265.00 refunded on 31.07.2015)
I got Rs.265.00 refund which is almost correct. But according to my calculation it should be around Rs.285/-.

Why is this discrepency? I want explanation from the authorities at the earliest?


S.PRAKASH
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10797
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information