Irctc — money deducted without reservation in train

Website:irctc

Sir on 7 dec 2018 i was reserving seat in 14218 (uchahar exp) for 08/12/2018 but due to slow processing of bank or irctc my amount of 385 rs.becoming pending form irctc and deducted from my account.nor my reservation happen and neither my amount came back please solve my problem as early possible.
detail as follow :
transaction id from irctc:[protected]
transaction id from bank:[protected]
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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I was booked a ticket through online kannnur to Ernakulam journey date[protected].ticket amount debited from my bank account but ticket not generated Transaction Ref.No-[protected]IGAEWUWKG7 booking date:[protected].kindly refund amount to my account .

Please resolve issue at the earlist

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