Irctc — money refund on failed transaction

I tried to book ticket, but it was failed. They send reply as this.

Greetings,

This message has been automatically generated in response to email sent by you having subject:

"to know status of my refund"

There is no need to reply to this message right now. Your email has been assigned ticket id [irctc #7003558].

Please include ticket id:

[irctc #7003558]

In the subject line of all future correspondence about this issue.

Thank you,
[protected]@irctc.co.in
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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The tickets was not booked but the amount was taken.please refund amount . POS IRCTC 1159985 At zes

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