Irctc — my refund money is not credit in my bank account

Address:

743165

I had made 2 ticket on 17th september and 18th september. Both ticket was waitinglist.
Ticket of 17th sep were not confermed and it was automatic cancelled. Which pnr is[protected]
Ticket of 18th sep were also waitinglist but before prepared of chart i made cancelled and its pnr is[protected]

Both ticket user id is-chand96396

My both ticket had cancelled but only 1 ticket amount credited in my bank account both are mention above, and 1 ticket amount didn't credited in my bank account.

I have done lots of complain and mail against this problem but after 2 week my problem is same as before.

I am also giving my bank account detail pdf file and screenshort of my both transaction.

Please sir kindly solve my problem.