Irctc — No booking of ticket despite making payment

Address:	Thane, Maharashtra, 400610
Website:	IRCTC ONLINE BOOKING

Ticket booking details:
From LTT to THRISHUR
train 22113 KCVL express
Date of journey[protected]
Class of journey First A.C
Passenger details:
1A K Dubey male 71 years
2 Savitri Dubey female 64 years
Fair paid:Rs.4670.60 through my HDFC Debit card

I forgot to ask for O.T.P. on my mobile [protected] while logging in.
After filling in all required details when prompted to PAY, I made payment of fare Rs. 4670.60 through my HDFC debit card which was immediately deducted from my bank account as I got SMS alert from my bank.However NO details of Ticket was made available by IRCTC.I did not get any ticket.though PAYMENT has been made for it. Later I verified from Booked ticket history after logging in again that NO tkt. was booked.
Thereafter I booked another tkt. successfully by Netravati exp. 0n[protected], by sleeper class between LTT and Thrishur which is now showing in Booked ticket history.
SO MY COMPLAINT :GOT NO TKT. FOR JOURNEY ON 5th DECEMBER by 22113 exp. as REQUESTED THOUGH PAYMENT of Rs. 4670.60 MADE by ME
PLEASE THEREFORE CREDIT BACK MY AMOUNT OF Rs. 4670.60 .