Irctc — No ticket generated against successful payment!

Address:Thane, Maharashtra

i tried to book a tatkal eticket for my cousin in Sleeper coach in train no 12956. My payment got debited but i have not been provided with any ticket.. neither confirm or waiting. I am now sure that this is intentionaly commited tactics of irctc. this is not the first time i have been tricked. also although mistake is on irctc part, i cant book again as One ticket per IP during tatkal hours has been applied. you can makeout wat exactly has been done by irctc in the attachments.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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