Irctc — non refund of cancelled ticket amount

Address:

Nizamabad, Andhra Pradesh, 503001

Booked ticket amt : 2135, dt 5/11/2017
Cancelled date : 15/11/2017
Ticket cancellation history shows amt refunded to zkpy bank
Amount not credited in account till today 21/11/2017
Look into the issue and resolve
S. No. Transaction id transaction date cancellationid /refundid transaction type trans. Amt () refund. Amt () bank refund status refund date
1 [protected] 15-nov-2017 [protected] cancelled 2130.0 1935.0 zkpy refunded 17-nov-2017