[Resolved]  Irctc — Not got the refund yet.

Address:

Bhopal, Madhya Pradesh

I booked three airline tickets on 8th of december. My journey was scheduled for the last week of may. But due to some circumstances i made the cancellations on the third week of april. I got email from IRCTC that the refunds have been processes but it wasnt the truth. I went to my bank checked my bank statements constantly but no refunds came. I constantly reminded irctc that i need refunds. They asked for my bank statements and i sent them that starting from 1st january to 30 june. They made more excuses day by day as i fulfilled each of their demands. Lastly they wanted my bank statement from the date of booking i.e. 8th of december. Why would they need the statements of 6 months before i cancelled the tickets???? ! I had made the cancellations on april so obviously they would need the statement after that only.. But still i sent the december statements also.. After i sent all the things they asked for.. The emails stopped from their end because they were left with no excuses ! I exchanged 100s of emails with irctc and wasted so much of my time and effort. July have approached and i havent got my refund of RS.5000 I FEEL IRCTC MUST BE BANNED. THEY MAKE A FOOL OUT OF GENERAL PUBLIC !! AND THEY SURVIVE ON SUCH IL-LEGAL MONey WHICH THEY SNATCH FROM US !!