Irctc — recklessly shows user is disabled

Website:

www.irctc.co.in

When i log in on irctc. It shows that your user id-aamirri, is disabled. I'm facing this problem since 5 days. Due to this existing problem i can't book any ticket. I had called their customer care also and i follow the procedures they suggested but that can't helped me. And i have no other email id to create a new user id of irctc. So, Please help me regarding this issue as soon as possible.