Irctc — refund amount not credit my bank account

I have booked tatkal train ticket from haldwani to umbala cant on line mode from irctc side on dated 03/06/2019 amount paid through sbi net banking. Due to waiting list ticket has been cancelled. I have contact irctc customer care he told me amound has been refunded from irctc. I contact home bank branch but refund amount not credit my bank account.
Please solve this matter as soon as possible.

Thanks

Lok pal singh