Irctc — Refund for reservation not finalized but paid

Address:	533101
Website:	Irctc

On 17th of January, 2017 reservation ticket from Chennai to Hyderabad was processed for a ticket dated 18th of January, 2017 in the name G.Ravi Sekhar and the payment was made online but final prices of ticket booking failed. But no amount was returned to my account .The amount is about Rs.Rs.2050/

The second transaction a few minutes later for the same destination with the same name was suçcessful and aboutRS. 2050/ was remitted and ticket was suçcessful.

For first transaction no amount was returned. Further the msgs relating to above transactions are missing astonishingly

My contact no.[protected]
My SBI açcount SB no.[protected]
Branch no.7170

Regards

Panduranga yerusu