IRCTC Refund — irctc refund of 820

Address:	Shillong umpling district east khasi hill near mizo church pin 793006, umpling house no 76-A umpling near mizo church, East Khasi Hills, Meghalaya, 793006
Website:	www.irctc.co.in

Hello sir actually i had cancelled my e ticket on 9th april 2019 from my personal user id email - [protected]@gmail.com pnr no - [protected] cancellation id - [protected] booking amount of 1060. On irctc website it shows tht it has been refunded to zackpay pg ref no - zp58612c87e3e32 (Block letter).. An amount of 820. But i havent got any amount in my bank. Itz already been 15day and still i havent got my money plz refund my money to my ac.. Urgently..