Irctc — Refund not credited in my account

Address:New Delhi, Delhi

i have made a reservation from NZM-MAS in Duronto express dated 18-Feb-2014 for the journey on 15-Mar-2014. In the very same day i cancelled the ticket and in the website it showing, the refund is already made . But as of now i haven't received the refund amount. Please see to this matter and take necessary action to get my money back. Pnr Number: [protected] Transaction ID: [protected] Train No: 12270 Date Of Journey: 15-Mar-2014
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Train cancelled due to some signal issue, date of journey 28.6.15, PNR no.[protected], ID no. [protected], from MMR to LJN boarding from manmad jn
The Bank has been advised on[protected]:02:42.548 by zonal railways to credit the amount to my account.
but it is still awaited
please get a move on it
Thanx

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