Irctc — refund policy and cancel rule of ticket

Address:

Jhunjhunu, Rajasthan

I have book a ticket today from kota to jaipur with PNR [protected] under Tatkal. and it was confirmed ticket suddenly at the time of checking of ticket by mistake it was clicked on cancel ticket and ticket was canceld with status of Cancel on ticket. and i have received a mail the ticket is cancelled but there is no amount will be refund to you. sir, there is no cross verification method apply in cancel ticket process it was just an accedent please help me out and refund the amount after deduction of the Tatkal Charges that is 300 Rs/- and other service charges. and there must be a cross verfication method must be applied at the time of cancellation through mobile or etc.