Irctc — Reservation thro netbooking is worst

Address:	Coimbatore, Tamil Nadu
Website:	itctc

I have booked 3 tickets in janasadapthi exp from coimbatore to tiruchirapalli on 03/10/2015 .. I selected D9 coach but ticked was booked in D5 why when available ticket is 926? Either D8, D7 coaches can be alloted if not in D9. When there is 926 seats why seat near toilet was allotted? Very bad format and useless web system.Rectify the defects immediately.Since you are collecting taxes you must provide proper service otherwise don"t collect Improve net working system .As a govt dept it is your duty to provide best service to the consumers.