Irctc — TDR closed by IRCTC. | |||
I had filed TDR on 25th Dec 2014 01:30:22 AM, and i have given reason "Train Was Late More then 3 hr. and passenger's not travelled" First time IRCTC rejected my TDR with reason "Invalid TDR Timestmap : DELAY". On that time i concerned with customer care and raised ticket to reopen my case because i filed TDR before train reached on my station and train was delay approx 5 hr. IRCTC re-opend my case and then rejected with reason "Train was running ontime". In actual scenario train started from starting point more then 5 hr late. For your information please find details below and some screen shot to prove that train was delayed on 24th Dec 2014. Details> Trian No and Name. 22110/NZM LTT AC EXP Date of Journey. 24Dec2014 Reservation from. Gwalior (GWL) Reservation To. LTT PNR. [protected] Name. Akhil Saxena Mob. [protected] Email. akhil.[protected]@gmail.com I would like to appreciate if you reopen my case, and refund my money ASAP. Was this information helpful? | |||
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |||
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After provided sufficient proof, I did not get any response from IRCTC.
Even i have also sent request to [protected]@irctc.co.in.
Can any one look this matter ASAP.