Irctc — tdr regretted

Address:

Hyderabad, Andhra Pradesh

my self dinesh chowhan booked tkt from secunderabad to tirupati dt 10 mar 2015.but due some personal reasons suddenly i couldnt travel.after some days i filed tdr for which they didnt refund and the status shows regretted.i want to know when i didnt travel then y my amount was not refunded.transaction id is [protected] and pnr no is [protected] dt 10-03-15.i request you to kindly look into this matter and solve in refunding my amount.thank you