Irctc — TDR rejected against PNR number [protected]

Address:Guwahati
Website:www.irctc.co.in

Sir/Madam
I have booked a ticket on 2/06/23 in Puri Kamakhya Express 15643 for 04/06/23 bearing PNR number [protected] in second amount Rs. 3293.60. On 04/06/23 the train was 13 hours late due to train accident in Balasore. So I have filled TDR for refund. But my TDR was rejected. Please refund my amount as soon as possible

Thank you
PNR [protected]
Date of journey 04/06/23
Train no 15643
TDR filed due to train late more than 3 hours and passenger not travelled
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

After complaining here my TDR has been registered but repudiated again stating the reason that no EDR has fed against the PNR as the passanger has travelled . It is very shame on railway officials and on duty TTE that they are not doing their duty properly. Please reregister my case and refund my amount immediately

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