I recently received a notification stating that my TDR filed against PNR Number [protected], for the train on 2nd October 2023, was repudiated due to an "Invalid TDR Timestamp: DELAY." However, I would like to clarify a few points regarding my TDR submission:
The train on 2nd October 2023 was delayed by approximately 10 hours, preventing me from travelling.
I filed the TDR at 13:18:42, which I believe was well within the stipulated time frame and before the departure of the train.
I reopened the TDR and yet again it has been repudiated even though I am clearly eligible for a refund with respect to
Indian Railways Refund Rules https://contents.irctc.co.in/en/Refundrule2015.pdf 13 (ii).
I had filed the original TDR before the actual departure of the train and the train was delayed by more than 10 hours. Please do the needful and provide the refund. Was this information helpful? |
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