Irctc — ticket got cancelled no refund made

Address:Nainital, Uttarakhand, 263139
Website:IRCTC

Dear sir,
I booked my train ticket on 29th aug for journey from dehradun to haldwani. My first ticket got booked under pnr: [protected] but immediately after my booking i received another message that my ticket got cancelled and your money will be refunded. So, i booked my another ticket (Pnr: but yesterday during my journey i found two tickets were booked under my name. Therefore i request you to please look into this problem asap. I am attaching files related to my complaint.
Thank you.

Pfa.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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I had cancelled my ticket on 5/09/2017 after 5 days also I haven't got my money back. On IRCTC it's showing that money is refunded on 5/09/2017 in bank payumpp
Transaction ID-[protected]
Transaction date - 5/09/2017
Refund Id-[protected]

Sir, an amount 466.80 are detected two times at transaction id [protected] and [protected] on tcn chennai express (16106) cvp - ms booking date 02 sep 2017. Payment status: payment failed. Failure reason : payment failed. Quota : tatkal. Class :SL. Adults 1 children 0. Bank name : paytm M.. Pls refund money soon possible...

My transaction not confirmed but amount deducted plz give me the confirmation
I had cancelled my booked ticket on 24Aug17 but i havn't got my money back. Now irctc system shows money has been refunded to PAYUMPP.

Can you please took into this..

Transaction ID : [protected]
CancellationID /RefundID : [protected]
Date of booking;25/08/2017, from:nilambur road, to:trivandrum transaction no:[protected]. Failed transaction.

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