Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] Irctc — Ticket refund not transferred to account after ticket cancellation

sdutta621

from Noida, Uttar Pradesh

Address:	Ghaziabad, Uttar Pradesh, 201016
Website:	www.irctc.co.in

PNR: [protected] Transaction Id: [protected]
PNR: [protected] Transaction Id: [protected]

Tickets refund against these cancelled tickets not refunded to my axis bank account. Bank account statement has already been forwarded to IRCTC. But that is not sufficient. They are very lackadaisical about my refund and I worry about my refund in my account.

Please tell me where can I escalate the matter to higher authority who can look into my complaint?

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Oct 31, 2015

Complaint marked as Resolved

Hello, Today I came to know from Axis Bank that the refunds from IRCTC has been credited to my Credit Card. Since transactions were done using credit card the refund has been made to my credit card only. I am satisfied with my request. You may close my request as fulfilled. Thank you for your assistance.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Comments

sdutta621

from Noida, Uttar Pradesh

Hello,
Today I came to know from Axis Bank that the refunds from IRCTC has been credited to my Credit Card. Since transactions were done using credit card the refund has been made to my credit card only.

I am satisfied with my request. You may close my request as fulfilled.

Thank you for your assistance.