Irctc — train delay

Address:

New Delhi, Delhi

Hi I m travelling in train no. 04410 new delhi to basti but train is very delayed 4 hrs late from their scheduled time and I have to reach at last 8:30 a.m on 11/06/2015 but still I am in train at Lucknow in basti my niece met with an accident she is serious and I am going there to shift her Lucknow or delhi due no good hospital facilities over there to provide good treatment but she is serious over there you people are not understanding any passengers problem still your train driver is not driving properly or might be he hasn't have instruction or signals to run train. Please do some thing I don't have any option to change commuting to basti except this train please do something as earlier and give reply asap.