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I've booked a a. C. Chair car ticket of 12021 howrah-bbn janashatabdi express, (Pnr no. [protected], journey date-17/12/2017, from howrah to tatanagar, 2 adults, 1 child) on 1st november, 2017. When i booked it, 226 tickets available for a. C. Chair car. I selected for two window side and 1 no choice ticket. But, i surprise that one of my ticket confirm at c4-24 (Window side) and other two are at c1-68 and c1-72 (Both are not window side). Is it justified to me? I'll travel with my family with 5 years old son and wife and none of my ticket placed side by side, even not at same coach. I know that irctc maintain the gravity rule at the time of booking, but how can it applicable for a family with little child? If i want to cancel my ticket, then the cancellation charge is near about 50% of booking amount.

So, i want justice. It's not possible to any one, who traveled with a little son and there seat arrangement are not in side by side, even in same coach.

Please take necessary action for this incident and say what can i do now?

Tamojit das
Mobile - [protected]