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Jaxtakart Complaints & Reviews

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Last updated May 12, 2021
Complaints 428
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84
Unresolved
344
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Jaxtakart
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Jaxtakart Phone Numbers

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+91 70 7473 7711
436
286

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Jaxtakart Head Office Address

Belakoba, Prasannanagar
Jalpaiguri
Jalpaiguri District
West Bengal
India
735133

Jaxtakart reviews & complaints page 9

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J
Jitul Rabha
from Mumbai, Maharashtra
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not receiving the product

Address:thekasu, 783124

Such a fraud company i have never seen, maa behen karke rak deya bc, i have ordered mtech bat016 which i have already paid, and i havent yet receive ld it, then last timevonevof your compslany membered called me and said as thevproduct is not available in the stock we will offer u an bluetooth ear phone which cost rs 1500, as i have already paid rs 500 they said u dont have to pay further so i the product is not yet delivered to me...
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J
Jagadish Gadam
from Eluru, Andhra Pradesh
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xiaomi battery bm-47

Address:Jaxtakart, Belakoba, Near Water Tank, Prasannanagar, Jalpaiguri, West Bengal-735133, INDIA., Jalpaiguri, West Bengal, 735133

I had ordered xiaomi bm-47 for my xiaomi redmi 3s phone from jaxtakart online website and order id is 450220 and the order was too late delivered on 23/07/2019 then i inserted the battery in my phone and its not working and not charging i tested in all the ways and also the battery was a duplicate written in them that it contains 2000mah only as xiaomi all batteries is 4000mah so you cheated me in that and the customer care is not worked...
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C
Chanchal Seth
from Mau, Uttar Pradesh
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product is not available in jaxtakart company

I have booked my order on 13/7/2019 but order is not dispatched till now also one call i got on 26/07/2019 in which it was told that take another things but i do't need other things that's why i want to cancel my order. Because it seems my thinking was wrong because i trust in company and company is trying to cheat the customer. If i don't want to take another things then why are they trying to give me other things at the place purchased...
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P
PARVIN KHATUN
from Mumbai, Maharashtra
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didn't get delivery my order 452521

Dear jaxtakart team,
I am sk nasimuddin. I have a ordee. My order i'd is #452521.
So far my order has not been delivered. And not even catching the customer care numbers. I will then be forced to take legal action.
Didn't not get any notification from jaxtakart. And didn't cathing customer care number. Always busy. So please help me this problem

Thanks and regards,
Sk nasimuddin
[protected]br...
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O
Omesai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order id 448630 mobile battery is not working

I ordered the battery on 5/7/2019 for Rs.549/-
It was delivered on 17/07/2019 on receiving the battery I checked in my mobile it is neither switching on my mobile and the battery is getting charged. By using the voltmeter I found that there is manufacturer defect i.e positive and negative poles are interchanged in the battery. So I complained on site and through e-mail for 5 times with images also but they are not replying at all.br...
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R
Rahul28saini
from Patan, Maharashtra
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ordered a week back but still not dispatched

Address:Gadchandur, 442908

We have ordered for a battery for our cell phone almost a weeks back. The order was supposed to be shipped in a weeks time. However we haven't recieved any update over it. Nor has anybody reverted on the status on complaint even after several follow ups. The support i'd is not responsive and calls not reachable. Request your assistance in receipt of the order urgently. My order no. 451345...
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M
Mohammad shaffiq Uddin
from Mumbai, Maharashtra
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the product which I want not in stock

I order a battry of asus but it is not in stock my order no is 449165 date 7/7/19 then a phone came on 18/7/19 he tell i am sending a syska wireless bluetooth ear phone but i said i will answer tomorrow. But he confirm my order same day when i call customer care i came to know that my order is confirmed. I don't want to buy ear phone so please return my amount back....
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V
Venkata Teja
from Khammam, Telangana
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not response from return complaint #440854

Address:533216

I ordered a battery for my samsung phone but the design of the top portion is slightly different so it's not properly fitting in my phone..
I complained so many times threw mails and compliant form but no response...
Even they didn't have any option for return in the order details then how can we return that, but they have a nice return policy what was it for???...
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P
Piyush4321
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my order was not delivered

Address:Jaxtakart belakobha ,near water tank prasannagar jalpaiguri west bengal, 755133
Website:www.jaxtakart.com

Dear sir/madam i placed a order for back cover with express delivery in 5/7/19 with the order id 448375 but my order is not deliver please requested to please show my product tracking details and also when i track my order always show you order was not yet shipped and helpline no also busy i am also complain to nch with docket no 1442258 and please response when you not response iam go to police station for fir are sir 199 rs le kar aap mera...
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Address:U-2/21, Tucker Army Enclave, Near Gondhale Nagar, Hadapsar, Pune - 411028, Pune, Maharashtra, 411028

I had submitted a complaint about - non receipt of reliance jio wifi m2 wireless device battery model - scud-mfb260001with you and your reply on 27 june was as follows -
Your complaint has been forwarded to jaxtakart customer service. You should receive a reply from the company representatives within several days.

Please login to your account to view and update the status of your complaint.
To view your complaint...
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S
SushithaA
from Mumbai, Maharashtra
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442968 order of a battery of xperia cell phone

We have ordered for a battery for our cell phone almost 2 weeks back. The order was supposed to be shipped in a weeks time. However we haven't recieved any update over it. Nor has anybody reverted on the status on complaint even after several follow ups. The support i'd is not responsive and calls not reachable. Request your assistance in receipt of the order urgently....
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H
hmn800
from Delhi, Delhi
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neither product received nor refund

Address:Hyderabad, Telangana, 500078

I ordered battery XOLO Play 6x1000 from Jaxtakart with order ID #442214 for Rs 359. They were supposed to ship it within 3 days from order date but they didn't. I contacted them through mail but they didn't reply. I tried calling on their customer service number fro dozen of times but they still they didn't answered. Now its been 15 day, I have neither got product nor regrading any status update. I wrote them to refund my amount back to my...
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S
soul4eyes
from Mumbai, Maharashtra
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my order is not shipped and I can't contact customer care number

Address:Samyak vastralaya A.B.Road kolarad, 473770

I have ordered a micromax vdeo 2 q4101 battery through jaxtakart on 16 june 2019. My order id is 441303. And now date is 1 july 2019 and my order is not yet dispatched. I emailed to the customer care several times still no response came. There phone no. Is always busy. Can’t reach them through any medium. There no option to cancel the order. This shopping website is absolutely fake and scam. Kindly help me to refund my money...
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K
Kêtäñ Shårmâ Pãlrï
from New Delhi, Delhi
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to return my product

I have order a battery on jaxtakart.com but after 10-15 they call me and said we don't have battery in stock than you can order another product than i have ordered a headphone but next day i send them feedback that i don't need any headphones i just need my battery if you don't have it than you refund my money and than after 1-4 days they dispatched my order but today when i received my order than i found they send me headphones which i don't...
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S
Samarthtandon97
from Delhi, Delhi
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product not delivered yet order id 441216

Address:Lucknow, Uttar Pradesh, 226025

I order the battery on 16/06/2019 but it was not delivered to me yet. I trying to call the customer care but it was always saying busy. I also mailed two times but got no response from their side. I believe that this site is completely fake they just don't response to their customers. Please help me!!

My order id is 441216

Screenshot of order is attached below....
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Address:U-2/21, Tucker Army Enclave, Near Gondhale Nagar, Hadapsar, Pune - 411028, Pune, Maharashtra, 411028
Website:www.jaxtakart.com

I had online ordered reliance jio wifi m2 wireless device battery scud-mfb260001on 20 june 2019 from jaxtakart and received order confirmatin mail with order number 442744.
When i tracked my order on 25 june 2019 - the site says "your order is confirmed but not yet shipped. So be patience on this we will dispatch your product very soon".
The company has received the money on 20 jun - and even after 5 days - item has not yet...
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P
priyabalu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund my money

I had placed an order br2176bu battery on 8.6.19. My order is confirmed but not yet dispatched. There is no response via customer service or support mail. I had mailed thrice and contacted customer care many times. It always says busy busy. I had ordered only because the comment section shows fast delivery. I am dissatisfied and i don't want this product. I want my money back. Please cancel my order and refund my money....
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S
soul4eyes
from Mumbai, Maharashtra
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my order is not shipped and I can't contact customer care

Address:Samyak vastralaya, A.B.Road kolaras, 473770

I have ordered a micromax vdeo 2 q4101 battery through jaxtakart on 16 june 2019. My order id is 441303. And now date is 22 june 2019 and my order is not yet dispatched. I emailed to the customer care several times still no response came. There phone no. Is always busy. Can’t reach them through any medium. There no option to cancel the order. This shopping website is absolutely fake and scam. Kindly help me to refund my money....
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C
Cibin Varghese
from Chennai, Tamil Nadu
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no response on delivery after 13 days of order

Address:Jaxtakart, Belakoba,Near Water Tank, Prasannanagar, Jalpaiguri, West Bengal, 735133

I ordered a battery for my HTC m8 through their website on 8th June and no confirmation has been received yet despite ordering it paying an additional express delivery charge of Rs 29.
I also happened to email then with regard to the query, however no response has been made yet.
If the order cannot be fulfilled immediately, then I request you to process the refund of the whole amount including the shipping charges.
My...
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M
Monica1000
from Mumbai, Maharashtra
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returning of product

I had ordered Karbonn titanium s201 battery. They said it would be delivered within 7-10 working days. But it didn't delivered after 12 days. So, I called customer care but it always given message that number was busy. Therefore, finally I mailed. Then, I got the message that product was unavailable but they would try to ship it soon. After 2 days, they mailed me that product got shipped.

After delivery of product I opened...
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