[Resolved] Kent RO — AMC for RO | |||||
The AMC that Kent is offering does not include the AMC for candle and membrane, the vital parts of the machine, therefore, the AMC offered for parts is of no use. It appears that AMC being offered is only a money making mechanism and not a facility for customers. The other companies say Godrej offers AMC covering all parts of machines (appliances) sold by them. Eureka Forbes also covers these parts in AMC. Customers will be happy to bear a little more cost of these parts if a compact AMC is designed and offered. Kent (the Comapny) should do something like this. If I get a offer from Kent before 27th Nov.2016, I will take AMC or else I am planning to dispose off Kent RO and go for other Company's products. Was this information helpful? | |||||
Dec 18, 2016 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Verified Support Nov 14, 2016 Kent RO Customer Care's response Dear Ms.Rashmi, we deeply regret the inconvenience caused. As per telephonic discussion, we have share dyour valuable feedback to oour concerned department. Let us know if you require any further assistance. Warm regards, Team Kent | |||||
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