[Resolved]  Kent RO — AMC for RO

Address:New Delhi, Delhi, 110092
Website:Kent

The AMC that Kent is offering does not include the AMC for candle and membrane, the vital parts of the machine, therefore, the AMC offered for parts is of no use. It appears that AMC being offered is only a money making mechanism and not a facility for customers. The other companies say Godrej offers AMC covering all parts of machines (appliances) sold by them. Eureka Forbes also covers these parts in AMC. Customers will be happy to bear a little more cost of these parts if a compact AMC is designed and offered. Kent (the Comapny) should do something like this. If I get a offer from Kent before 27th Nov.2016, I will take AMC or else I am planning to dispose off Kent RO and go for other Company's products.
Was this information helpful?
No (0)
Yes (0)
Dec 18, 2016
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2016
Kent RO Customer Care's response
Dear Ms.Rashmi,

we deeply regret the inconvenience caused. As per telephonic discussion, we have share dyour valuable feedback to oour concerned department. Let us know if you require any further assistance.

Warm regards,
Team Kent
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kent RO
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3005
    Pending
    528
    Resolved
    1842
    Kent RO Phone
    +91 92 7891 2345
    +91 12 0307 5075
    Kent RO Address
    A-2, Sector-59, Noida, Uttar Pradesh, India - 201309
    View all Kent RO contact information